Client Relations Contact | Morgan Stanley (2024)

FAQs

Client Relations Contact | Morgan Stanley? ›

For general account or technical support, you may contact us by telephone utilizing the following options: For assistance with Morgan Stanley accounts: 1 (888) 454-3965 (toll free) or +1 (801) 902-6997 (Outside the U.S.)

While the naming may indicate that they are similar companies, they are independent entities. J.P Morgan's grandson, Henry Morgan, founded Morgan Stanley in 1935. As such, Morgan Stanley is a standalone investment bank and does not currently have any relations with J.P. Morgan.

Shareworks account holders may contact Shareworks at 877-380-7793 between the hours of 8:00am ET and 8:00pm ET on Monday through Friday on market trading days. Please note that the URL for the Shareworks login page is https://shareworks.solium.com/solium/servlet/userLogin.

Working with Morgan Stanley Virtual Advisor means having access to an insightful, adaptable team that is focused on supporting strategies personalized to fit your goals. Schedule your consultation online or call us at 866-743-5700, 8 a.m. to 7:30 p.m. ET, Monday through Friday.

For general account or technical support, you may contact us by telephone utilizing the following options: For assistance with Morgan Stanley accounts: 1 (888) 454-3965 (toll free) or +1 (801) 902-6997 (Outside the U.S.)

888 numbers are toll-free phone numbers issued by the Federal Communications Commission (FCC). Similar to 1-800 numbers, toll-free 888 numbers allow consumers to answer or call back businesses without the fear of being charged long-distance fees.

Solium Capital, now known as Shareworks by Morgan Stanley, is a subscription-software (SaaS) company headquartered in Calgary, Alberta, Canada.

If you have questions about opening your self-directed brokerage account, you can call the StockPlan Connect Customer Service Center at 800-367-4777 and a representative can also assist you with selling your shares.

For all MS@Work/Shareworks/Stockplan requests not related to Privacy, please call the Client Service Center at (888) 454-3965 (i.e., password resets, account changes, etc.)

Is Morgan Stanley advising Elon Musk? ›

Morgan Stanley was the primary investment bank advising Musk on the Twitter acquisition. It also coordinated more than $7 billion in equity fundraising for the deal, and set up the syndicate of half a dozen banks that lent Musk money to cover the remainder of the cost.

Designating a Trusted Contact to Prevent Abuse

A Trusted Contact is a person appointed by a client who serves as a point of contact in case a concern arises about the client's health status, financial activities or wellbeing.

In fact, 97% of our clients say they are satisfied with the firm, and 98% are satisfied with how their Morgan Stanley Financial Advisor handles questions and requests. And, nine in 10 Morgan Stanley clients surveyed say they felt prepared financially for the COVID-19 crisis. What's next?

Because someone is calling your from such numbers, or is faking caller id to make it look like they're calling you from such numbers. The 888 area code is for toll free numbers (like 800, 877, etc.). Scammers and spammers commonly spoof caller id, making it difficult or impossible to trace the origin of their calls.

Contact us by phone.

For customer service, you can call toll free at 1-888-913-0900.

For ACATS and Non-ACATS transfer-related inquiries, please call Morgan Stanley's Account Transfer Services at 866-231-9849.

Who can I contact if I have questions about the Morgan Stanley Access Direct account? You can contact the Self-directed Service Team at 866-227-2737.